Integration Engineer (French Speaker)

📋 Description

• Support customer onboarding by understanding technical requirements and guiding e-commerce
• Provide technical guidance on REST APIs, web services, integration best practices, and the use of
• Troubleshoot technical integration issues in collaboration with customers and Customer Success
• Assist customers with product catalog configuration, including catalog data uploads, facet
• Serve as a key communication link between customers and internal technical resources, responding
• Explain technical concepts and implementation requirements in a way that is accessible to both

🎯 Requirements

• Proven experience in customer support or technical support roles.
• Knowledge of REST-based web services, APIs, and integration best practices.
• Excellent communication and interpersonal skills, with the ability to explain technical concepts
• Strong attention to detail and a commitment to providing high-quality customer support.
• Excellent problem-solving skills and a proactive approach to troubleshooting and issue resolution.
• Ability to work collaboratively with customers and cross-functional teams while managing technical

🎁 Benefits

• Competitive base salary ranging from $70,000 to $90,000 USD, depending on knowledge, skills
• Fully remote working arrangement, with flexibility to choose where you live.
• Unlimited vacation policy, with employees strongly encouraged to take at least three weeks off
• Work-from-home stipend to help create a comfortable and productive workspace.
• Apple laptop provided to new employees.
• Annual training and development budget to support continuous learning and career growth.