Conduct discovery and scoping to understand customers' billing and pricing challenges
Support customers throughout implementation lifecycle including design and testing
Provide expert guidance on usage-based pricing and consumption-based business models
Configure Metronome platform and design integrations with CRM/CPQ, ERP and billing systems
Serve as liaison between customers and R&D, advocating for customer needs
Build relationships with customer stakeholders, including C-suite

🎯 Requirements

5+ years in technical or customer-facing roles with SaaS products
Experience leading complex implementations for enterprise tech companies
Ability to quickly learn and communicate technical concepts across stakeholders
Interest in building go-to-market playbooks and processes
Willingness to travel ~30%
Preferred: knowledge of quote-to-cash and integrations with Salesforce, NetSuite

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