Maintain Partner Member Portals with content and partner contacts; quarterly updates.
Audit Partner Portal profiles for completeness and accuracy.
Troubleshoot login, links, visibility, and user setup.
Assist onboarding for new partner accounts (setup, access, readiness).
Manage Hotel team's shared inbox; handle inquiries and follow-ups.
Support analysis and strategic initiatives; surface insights.

🎯 Requirements

Attention to detail; comfortable managing multiple tasks.
Clear written communication for internal and partner-facing.
Analytical mindset; curious about why and data-driven.
Comfort using AI tools to draft communications, summarize, or automate.
Proficient in Excel, PowerPoint, Outlook; quick to learn new tools.
Collaborative, follow-through mindset; you don't let things fall through the cracks.

🎁 Benefits

Accommodation available under Ontario laws.
Offices in Toronto and New York.
Recruitment may use AI tools in selection processes.

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