Receive faulty/returned terminals; verify against recall waybill by serial number.
Log all received devices in IMS within 24 hours of arrival.
Identify and quarantine damaged or missing-serial devices; raise a discrepancy report.
Push faulty devices to technicians daily and update IMS status to In Repair upon assignment.
Monitor terminal movement through stages: Assessment, In Repair, QA Cleared, Dispatch.
Enforce 24-72 hour SLA from receipt-to-assignment and from QA clearance-to-dispatch.

🎯 Requirements

OND in a related discipline.
2+ years inventory operations experience.
Proficiency in inventory management systems; MS Office (Excel, Word, PowerPoint).
Strong attention to detail and accuracy.
Excellent organizational and record-keeping skills.
Ability to manage multiple tasks and meet deadlines.

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