IT Consultant

📋 Description

• Serve as dedicated IT support for a key client, high-volume tickets
• Troubleshoot Mac OS and Windows across apps and devices
• Provision, configure, and maintain laptops, workstations, and accounts
• Onboard and offboard clients from provisioning to device shipments
• Assist IT project deployments (MDM, network, hardware rollouts)
• Manage assets, inventory, and workspace upkeep
• Develop docs and standards aligned with SOC2/HIPAA
• Help configure onboarding/offboarding automations
• Mentor junior team members as you grow in role

🎯 Requirements

• Solid hands-on experience with Mac OS and Windows
• Proficiency with Google Workspace, Microsoft 365, Slack, and Zoom
• Exposure to Kandji, Jamf, or Intune; Okta
• Networking fundamentals; Meraki and Unifi
• Basic understanding of SOC2 and HIPAA
• Strong troubleshooting with clear, documented resolutions

🎁 Benefits

• Health benefits: 100% covered health, dental and vision for you, 50% for dependents
• 401(k) + 4% company matching
• Annual Bonus Program
• Flexible Time Off
• Learning & Development stipends and reimbursements
• Biannual company retreats