IT Consultant

📋 Description

• Serve as a dedicated IT support technician managing a high volume of support tickets, consistently
• Support and facilitate client onboarding and offboarding, from account provisioning to equipment
• Handle intermediate-to-advanced troubleshooting of computer, application, and network issues across
• Provision, configure, and maintain user laptops, workstations, and accounts
• Assist on IT project deployments including MDM rollouts, network configurations, and hardware
• Manage physical assets including inventory, cable management, and general workspace upkeep

🎯 Requirements

• Solid hands-on experience with Mac OS and Windows operating systems
• Proficiency with core SaaS tools including Google Workspace, Microsoft 365, Slack, and Zoom
• Exposure to MDM platforms such as Kandji, Jamf, or Intune and identity providers such as Okta
• Familiarity with networking fundamentals and standard environments including Meraki and Unifi
• Basic understanding of compliance frameworks such as SOC2 and HIPAA
• Strong troubleshooting skills with a focus on clear, documented resolutions

🎁 Benefits

• Health Benefits - 100% covered health, dental and vision insurance for you, 50% for dependents
• Paid Parental Leave
• HSA/FSA eligibility
• Access to a variety of mental health programs
• Compensation, Rewards & Recognition - 401(k) + 4% company matching
• Annual Bonus Program