IT Coordinator Level 1 Healthcare

📋 Description

• Provide technical support to users for hardware, software, and network issues.
• Troubleshoot workstation, app, and system problems with users.
• Set up and maintain computers, peripherals, printers, routers, and equipment.
• Install software per organizational requirements.
• Manage and track support requests via ticketing system.
• Assist with IT projects and technology rollouts as needed.

🎯 Requirements

• High School Diploma or equivalent; Associate degree preferred.
• 2+ years IT help desk/tech support in corporate env; 3 years preferred.
• Experience with ticketing systems (e.g., Zendesk).
• Experience with Active Directory and Microsoft Azure.
• Knowledge of networks, hardware, software troubleshooting, IT support processes.
• Proficiency in Microsoft Office (Outlook, Word, Excel).

🎁 Benefits

• Competitive hourly compensation range of $25 - $27 USD.
• Opportunity to contribute to healthcare technology solutions.
• Collaborative environment to expand technical skills.
• Exposure to healthcare IT systems, infra, and improvements.
• Professional growth in a specialized tech environment.