IT Engineer

📋 Description

• Provide critical IT support and administration for a global workforce
• Handle and resolve daily support requests, troubleshooting access, endpoint, and secure
• Provide VIP and executive support with rapid response times and prioritized resolution
• Operate, support, and troubleshoot secure communications platforms
• Operate, support, and troubleshoot meeting room and audiovisual (AV) solutions
• Execute device provisioning workflows, apply MDM configurations, and ensure patching compliance

🎯 Requirements

• Previous experience in hands-on IT support, systems administration, or IT engineering
• Solid troubleshooting skills across Windows, macOS, and Linux environments, including command-line
• Practical experience with endpoint management tools (e.g., Intune, Kandji, Workspace One, Puppet
• Familiarity with IAM platforms; experience with Okta highly desirable
• Experience with complex AV and meeting room solutions (e.g., Logitech, Microsoft Teams Rooms
• Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, switching, VPNs)

🎁 Benefits

• Health and wellbeing support
• Continuous professional development and training opportunities
• Diverse and inclusive work environment
• Opportunity to take real ownership from day one