IT Executive

📋 Description

• Manage defined end-user computing (EUC) operational outcomes and improve workplace technology
• Manage daily EUC operational outcomes for the assigned site or country scope, ensuring reliable
• Partner with managed service vendors to review escalations, track service performance, ensure
• Develop SOPs, user guides, operational records, and knowledge-base materials to improve service
• Collaborate with other GTS teams and partners to resolve issues and represent end-user operational
• Support governance, audit, and compliance activities by ensuring controls and asset data are

🎯 Requirements

• At least 3 years of experience in IT operations, end-user computing, workplace technology, service
• Ability to own and deliver scoped operational workstreams with minimal supervision
• Analytical and problem-solving skills to translate operational data into practical improvements
• Experience with IT service management, asset management, endpoint or workplace tooling, or cloud
• Ability to work effectively in a fast-paced environment while maintaining service quality and
• Digital and AI proficiency with strict standards for security, data privacy, and precision

🎁 Benefits

• Term Life Insurance and comprehensive Medical Insurance
• GrabFlex benefits package
• Parental and Birthday leave
• Love-all-Serve-all (LASA) volunteering leave
• Grabber Assistance Programme
• FlexWork arrangements such as differentiated hours