Provides technical support to users by researching and answering questions, troubleshooting
Efficient problem resolution and maximize systems availability.
Review the frequently faced system problems and work on the improvements.
Strict Compliance to agreed SLA for issue resolution.
On Call 24x7.
Maintains integrity of systems.

🎯 Requirements

Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications
MCSE, MCITP, CCNA knowledge with minimum 3 years of hands-on experience in windows operating
Technical experience & awareness with Windows Operating Systems, Active Directory
Previous BPO Experience
Familiar with standard concepts, practices, and procedures within information technology.
Ability to work well with others in pursuit of business aims / ability to work under pressure.

Apply now for this position

Get alerts for new remote engineering jobs

A weekly email with new matches. Unsubscribe anytime.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Engineering Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot