Keep regular office hours in assigned SpotOn office
Handling tickets for tasks such as; User administration (onboarding, offboarding, changes, resets
First response for issues from VIP (ELT & EAs)
Asset tracking (assignment, return, retirement)
Auditing (User and Accounts)
Regular maintenance and patching

🎯 Requirements

3 years in similar Helpdesk role
2 years with Google Apps for Business or similar service
2 years with Okta or similar service
High school diploma
CompTIA A+, Network+, and/or Tech+ or similar preferred
Intermediate Knowledge of Google Workspace User/Group Management/Administration

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