IT Helpdesk Intern

📋 Description

• Register and keep track of all devices borrowed by the production teams, ensuring that the
• Examine cellphone unit, observe the operation, install the testing program into it to test and
• Run HW process; HW tools, observe and optimize the process related to the task and raise new ideas
• Ready to come to the company to support the emergency cases if receiving the requests.
• Receiving support requests directly from users, via emails or hotlines, logging tickets to the
• Set up/Revoke, Maintain/Upgrade the PCs (hardware/software/connectivity) for newcomers/resigned

🎯 Requirements

• Possessing customer/service-oriented mentality
• Showing initiative, willing to learn, and working overtime when requested
• Working with users in a friendly, articulate, and responsive way
• Being innovative, cooperative, responsible, disciplined timely, and accurate in performing tasks
• Well-organized and detail-oriented
• Teamwork and good working attitude

🎁 Benefits

• Internship Allowance: 7,000,000VND gross/month.
• Lunch allowance: 700,000VND/month
• Home Office Support Allowance: 250,000VND/month.
• 05 working days/week: From Monday to Friday, applying hybrid working model and flexible working time
• Annual health check-up
• Accident Insurance