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7 days ago
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hardware troubleshooting software troubleshooting comptia a+ it helpdesk network connectivity

📋 Description

  • Provide first-level IT support for desktops, laptops, printers, and other peripherals.
  • Assist users with software, application, and connectivity issues.
  • Diagnose and repair faulty workstations, laptops, monitors, and other IT equipment.
  • Replace defective parts (RAM, HDD/SSD, power supplies, etc.) as needed.
  • Maintain an inventory of spare parts and tools for quick repairs.
  • Assist with troubleshooting basic network connectivity issues (LAN/Wi-Fi).

🎯 Requirements

  • Associate Degree in Information Technology or Computer Science
  • CompTIA A+ would be an asset
  • Minimum 1+ year of experience serving as a technician/desk support
  • Proficiency in the English Language
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