IT Intern (January 2027) (4 months)

📋 Description

• Support the onboarding and offboarding of employees by setting up laptops, workstations
• Provide first-level technical support to employees for common hardware, software, networking
• Assist with installing, configuring, and updating software applications
• Triage, resolve, and document support requests through the IT ticketing system, Jira
• Help maintain accurate IT documentation, guides, and process instructions
• Support inventory management of IT equipment, software, and licenses

🎯 Requirements

• Currently enrolled in a post-secondary program in Information Technology, Computer Science, or a
• Experience setting up laptops, workstations, peripherals, and user accounts
• Experience providing basic technical troubleshooting and support
• Familiarity with networking, VPNs, Windows operating systems, and Microsoft enterprise software
• Experience using a ticketing system to document and track support requests
• Strong willingness to learn and develop technical and professional skills

🎁 Benefits

• Dedicated mentorship to support your learning and growth
• Fun and collaborative work environment where you'll learn quickly and feel supported
• Team-building events and opportunities to connect across the company
• Fully stocked Toronto office kitchen with snacks, drinks, games, and top-notch kitchen appliances
• Frequent in-office and company-wide events to stay connected and engaged
• Make a direct impact on Kepler's growth and success