IT Lead

📋 Description

• Own identity and the employee lifecycle: Okta, Google Workspace, and an HRIS-driven pipeline where
• Own a Mac-first MDM fleet at near-100% coverage, passwordless authentication at 100%, and assist
• Run and own IT operations end to end: onboarding, offboarding, support, and the AI triage and
• Govern a 50+ tool SaaS stack, the IT budget and vendors.
• Apply governance for Claude and ChatGPT accounts, use AI and automation to take manual work out of
• Keep IT-owned SOC 2 controls audit-ready with evidence that comes from the systems.

🎯 Requirements

• You have owned and operated IT alone at 200+ staff, including identity in Okta, Google Workspace
• You have owned a production Mac fleet under MDM, including a migration or baseline rebuild.
• You have administered ChatGPT and Claude (or comparable) for a company, use them daily, and have
• You automate by default: script, API, log, admin console, and you can automate entire request
• You have practical security judgment and have worked inside a SOC 2 environment.
• You support people directly and well, and can quote your own support numbers.