IT Manager (India)

📋 Description

• Lead company efforts to obtain and maintain SOC2 compliance
• Plan and execute internal IT initiatives, such as system migrations, implementations and workflow
• Partner with People Ops teams to enforce company-wide IT security policies and lead data security
• Oversee vendor relationships with hardware suppliers and enterprise software vendors
• Provide technical support for team members (US & India), resolving issues across different
• Define and maintain IT ticket resolution, maintaining high internal customer satisfaction

🎯 Requirements

• 5+ years of hands-on IT support/sysadmin experience with relevant education
• Proven experience supporting distributed teams across multiple time zones (specifically US and
• Experience with SOC2 Certification and data security
• Exceptional written and verbal communication skills with a customer-service mindset
• Has managed devices and data security for an organization
• Strong attention to detail, willingness to ask clarifying questions, and proactive attitude toward

🎁 Benefits

• Competitive salary based on experience, qualifications, and demonstrated expertise
• Opportunity to grow with a rapidly expanding international organization
• Fully remote position with the flexibility to work from anywhere in India
• Join a global team while maintaining work-life balance and location flexibility
• Comprehensive health, dental, and vision coverage
• ING 20 Lakhs floater coverage for added peace of mind