IT Operations Manager

📋 Description

• Direct and coordinate daily IT service delivery across infrastructure, cloud platforms, enterprise
• Establish operational priorities, allocate resources, define service expectations, and ensure
• Lead operational reviews, status meetings, and performance monitoring activities; serve as the
• Oversee Microsoft Azure infrastructure and cloud modernization initiatives, including networking
• Coordinate production releases and operational readiness reviews while ensuring compliance with
• Oversee operational support and lifecycle management of enterprise applications including

🎯 Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field
• At least eight years of progressive IT experience, including three or more years in operational
• Experience supporting federal government information systems, with familiarity with government
• Strong experience with Microsoft Azure, cloud operations, infrastructure management, and cloud
• Knowledge of Microsoft 365, ServiceNow, Azure DevOps, enterprise application support, and identity
• Experience managing IT service delivery, operational performance, incident escalation, change

🎁 Benefits

• Competitive annual salary: Expected base salary range of $123,250–$166,750, depending on
• Fully remote work from anywhere in the United States, with no routine travel required
• Full-time employment with a standard workweek of 40 hours
• Medical insurance with multiple plan options, including plans with Health Savings Accounts (HSAs)
• Dental and vision coverage
• Retirement savings: 401(k) plan with pre-tax and post-tax contribution options and employer