Added
5 days ago
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Type
Internship
Salary
Salary not provided
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Related skills

windows google workspace macos tcp/ip vpn

📋 Description

  • Provide first-level IT support to end users
  • Troubleshoot hardware, software, and network issues
  • Log and track tickets in the IT ticketing system
  • Manage IT assets and user access
  • Escalate complex issues to L2 with documentation
  • Assist with on-call rotations and user training

🎯 Requirements

  • Bachelor's degree in IT/CS or equivalent experience
  • Fresher with internship in IT Service Desk or Tech Support
  • Strong knowledge of Windows and macOS
  • Experience with Google Workspace and admin basics
  • Basic networking (TCP/IP, DNS, VPN)
  • Strong troubleshooting and customer communication
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