IT Specialist

📋 Description

• Resolve employee IT requests via Slack, Jira, and other channels.
• Provision laptops, user accounts, access, and SaaS apps for onboarding/offboarding.
• Build and maintain automations and integrations between systems.
• Support M&A migrations by consolidating tools and improving efficiency.
• Document processes and identify recurring issues to improve IT experience.
• Work with a small team where priorities shift and ownership matters.

🎯 Requirements

• 1+ years IT support, Help Desk, or Desktop Support (internships welcome).
• Experience with macOS, Windows, Google Workspace, Microsoft 365, and common SaaS apps.
• Strong troubleshooting, communication, and customer service skills.
• Bias for solving problems independently; comfortable in a small team.
• Belief that AI reshapes work and can accelerate tasks.

🎁 Benefits

• Full medical, dental, and vision coverage for full-time employees.
• Unlimited PTO and sick leave plus 14 holidays.
• 401k match up to 4% with immediate vesting.
• Generous parental leave for all parents.
• $1,000 desk setup subsidy for remote office.
• $100/month wifi/cell phone stipend.