Provide end-user technical support and manage core systems and day-to-day IT operations
Handle everything from hardware setups to account troubleshooting, delivering best-in-class support
Work closely with the global IT team to maintain high security and IT standards across the organization

🎯 Requirements

3+ years in IT support
Strong macOS and Windows experience
Experience with Google Workspace and Windows Server technologies (AD)
Familiarity with SAML, SSO, and MDM/EMM
Experience with video conferencing systems — Zoom and Poly
Knowledge of TCP/IP, DNS, DHCP, and subnetting
A "think big" mindset to improve systems and processes
High-level troubleshooting skills
Scripting: Bash, PowerShell, Python
Excellent verbal and written communication in English
A genuine hunger to learn and grow

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