Monks

11-50
249 jobs posted

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IT Support Administrator

Added

2 hours ago

Location

🇬🇧 London

Type

Full time

Salary

Salary not provided

Related skills

windows google workspace mdm mac it support

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Deliver remote IT support worldwide with focus on EMEA
Handle incoming issues and requests via ticketing system (Freshservice)
Manage user accounts across multiple platforms
Support onboarding and offboarding
Contribute to regional and global IT support projects
Drive progress towards global IT goals

🎯 Requirements

2+ years of experience in IT support
Good written and verbal communication skills in English
Excellent knowledge of ticketing systems
Able to support both Windows and Mac
Hands-on experience with MDM platforms, Google Workspace including Google Admin
Provide application support for software packages, plugins, patches, drivers

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