IT Support Engineer

📋 Description

• Own end-to-end IT onboarding and offboarding, including account setup, access provisioning and
• Administer core internal and external services (Google Workspace, Atlassian, Okta, LDAP, VPN, SIP)
• Act as the primary on-site point of contact with a mix of on-site and remote support and a strong
• Manage office IT equipment lifecycle: procurement, deployment, maintenance, and decommissioning of
• Own vendor relationships for IT hardware and services (e.g., Apple, Dell, Asus, Logitech).
• Provide IT support for internal events and office moves/reconfigurations.

🎯 Requirements

• At least 3 to 4 years of hands-on IT experience covering hardware and software troubleshooting
• Professional working proficiency in English, with ability to explain technical concepts to
• Hands-on experience administering core business and identity systems (Google Workspace, Atlassian
• Experience with office networking, AV and conference-room systems, CCTV and physical security
• Excellent interpersonal skills with a genuine customer-service mindset.
• Comfortable working independently and owning problems end to end in a dynamic environment where

NICE TO HAVE

• Experience supporting a global or multi-office organization.
• Previous work experience at a fast-paced organization with an entrepreneurial mindset.
• Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field.
• Additional language skills, such as Azerbaijani or Russian.