IT Support Engineer, Application Administrator

📋 Description

• Own SaaS Administration for Anthropic’s catalog.
• Manage intake, execution, and runbooks for SaaS lane end-to-end.
• Automate repetitive tasks: license workflows, seat reporting, evidence pulls.
• Build automations with scripts, app-native workflows, and AI tools.
• Monitor app health, usage, and performance; escalate to IT Eng when needed.
• Coordinate vendor-driven app updates and communicate user-facing impacts.

🎯 Requirements

• Hands-on admin of portfolio of SaaS apps
• License and seat management ownership
• Experience with renewals, true-ups, audit evidence
• Google Workspace admin experience; Groups management
• Basic scripting ( Bash or Python )
• Audit/compliance exposure (SOC2 or similar)

🎁 Benefits

• Remote role with SF travel as needed
• Competitive compensation and benefits
• Optional equity donation matching
• Generous vacation and parental leave
• Flexible working hours
• Office space in San Francisco