IT Support London, EMEA Regional Lead

Added
15 days ago
Type
Full time
Salary
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๐Ÿ“‹ Description

  • Own EMEA IT Support: end-to-end regional ownership and improvements.
  • Lead EMEA Regional Support across offices and time zones.
  • Oversee Employee Lifecycle Ops: onboarding, offboarding, day-one support.
  • Drive AV and Event Readiness for conferences, meetings, events.
  • Manage Vendors and Equipment; standardize operations.
  • Collaborate with OpenAI to design scalable support workflows across offices and time zones.

๐ŸŽฏ Requirements

  • macOS expert; Windows knowledge; Azure AD, Jamf, Intune.
  • Hands-on with Google Workspace, Microsoft 365, Slack, Atlassian.
  • Experience configuring AV/collab systems: Google Meet, Teams, Crestron.
  • Clear written and verbal communication; explain tech to all.
  • Experience leading or coordinating support across multiple offices, time zones.
  • Improve support ops via docs, workflows, automation, or lightweight scripting.

๐ŸŽ Benefits

  • Relocation assistance for new employees.
  • Onsite London role with 5 days in office per week.
  • Mentor teammates and scale regional IT practices.
  • Growth opportunities within OpenAI IT leadership.

๐Ÿšš Relocation support

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