IT Support Specialist, Part-Time (Hybrid)

Added
8 days ago
Type
Part time
Salary
Salary not provided

Related skills

slack windows zoom google workspace macos
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๐Ÿ“‹ Description

  • Lead onboarding and offboarding for new hires, ensuring secure asset recovery.
  • Manage AV and conference room tech across the Toronto office.
  • Monitor tickets and provide Tier 1โ€“2 support across macOS, Windows, and SaaS.
  • Support IT system audits, asset inventory, and access reviews.
  • Experiment with automation and AI tools to speed IT support.
  • Serve as on-site IT support during high-stakes meetings.

๐ŸŽฏ Requirements

  • 0-2 years of IT support or helpdesk experience, ideally in a hybrid or in-office environment.
  • Knowledge of macOS, Windows, and SaaS ecosystems (Google Workspace, Slack, Zoom, etc.).
  • Hands-on experience with MDM tools (Kandji, Intune), hardware setup, and asset tracking systems.
  • Exceptional organizational skills and service orientation.
  • Demonstrated curiosity around emerging tech and AI-driven support tooling.
  • Ability to collaborate in the Toronto office weekly on Tuesdays and Wednesdays.

๐ŸŽ Benefits

  • Hybrid work arrangement in Toronto.
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