IT Support Technician, VIP Support

📋 Description

• Provide 1st, 2nd, and 3rd tier support to SpaceX employees.
• Manage on site inventory and the total lifecycle of IT assets.
• Procure, configure and deploy computer hardware and mobile cellular devices.
• Troubleshoot software and hardware issues, in person and remotely.
• Configure and troubleshoot desktop, label and large multifunction printers.
• Network support and troubleshooting, from device connectivity to VLAN configuration.

🎯 Requirements

• High school diploma or equivalency certificate.
• 1+ years of professional experience building, deploying and troubleshooting computer systems
• 1+ years of professional experience in AV (audio/visual) events support.
• Experience supporting Microsoft technologies.

🎁 Benefits

• Pay Range: Level 1: $29.00 - $35.00, Level 2: $34.00 - $40.00, Level 3: $38.00 - $45.00
• Long-term incentives, in the form of company stock or long-term cash awards, as well as potential
• Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan
• Access to comprehensive medical, vision, and dental coverage
• Access to a 401(k) retirement plan
• Short and long-term disability insurance