IT Technical Analyst

📋 Description

• Navigate the Microsoft Intune console and support basic device management activities, including
• Perform basic device actions within Intune, such as initiating device wipes when required and
• Support Apple iPad devices by navigating iOS, assisting with Intune enrollment, and troubleshooting
• Follow technical instructions and established processes accurately to ensure tasks are completed
• Maintain a high standard of quality and attention to detail across all assigned technical
• Identify and address basic device management issues while escalating matters beyond the scope of

🎯 Requirements

• Basic familiarity with Microsoft Intune, including console navigation and fundamental device
• Basic knowledge of Apple iOS and experience navigating Apple iPad devices.
• Familiarity with enrolling Apple devices through Microsoft Intune and performing basic
• Strong ability to follow detailed instructions and established technical procedures accurately.
• High attention to detail and commitment to producing accurate, quality work.
• Reliable, organized, and able to complete assigned tasks independently in a remote environment.

🎁 Benefits

• Fully remote work arrangement.
• Opportunity to develop practical experience with Microsoft Intune and mobile device management.
• Hands-on exposure to Apple iOS and enterprise device enrollment.
• Structured technical environment focused on quality, accuracy, and process adherence.
• Opportunity to strengthen foundational IT support and endpoint management skills.