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IT Technical Support Engineer

Added

2 hours ago

Location

🇧🇪 Belgrade

Type

Full time

Salary

Salary not provided

Related skills

azure powershell sharepoint online office 365 windows 11

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📋 Description

Handle tickets and monitor group queues for timely resolution.
Document resolutions or workarounds in the knowledgebase.
Perform incident response, investigate, and develop workarounds.
Categorise, prioritise, and escalate incidents within SLA.
Maintain laptops/servers and user/computer administration tasks.
Collaborate with teams to implement IT solutions aligned with goals.

🎯 Requirements

IT support experience
Windows 11 and Windows Server 2019+
Microsoft Exchange 2016+
Microsoft SharePoint Online
Office 365 administration
PowerShell scripting

🎁 Benefits

Training and career development opportunities
Strong emphasis on personal and professional growth
Friendly, supportive working environment
Opportunity to work with colleagues worldwide
Company values: Quality, Integrity, Drive, Belonging

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