IT Technician

📋 Description

• Respond to requests for IT assistance directly from corporate and mfg users and escalate the
• Be willing to work flexible hours on occasions when necessary.
• Document and maintain processes, best practices, knowledge base and training materials.
• Manage or participate in various assigned projects as needed.
• Ensure company and departmental goals as defined by management are met completely and on time.
• Communicate with management to provide timely reporting of issues, status, and resolutions.

🎯 Requirements

• Highschool degree or equivalent work experience is required
• At least 2 years experience supporting a Windows operating system computing environment
• Must be available to work a 12-hour night shift
• Strong knowledge of Microsoft desktop operating systems.
• Working knowledge of Active Directory services and various business applications desiere.
• Experience working in a shipping or manufacturing environment is a plus