Java Support Engineer

📋 Description

• Review and investigate issues raised by client and provide accurate guidance based on current
• Understand client software configuration and customizations done in Java, JavaScript, SQL, XML to
• Install, configure and customize solutions by following implementation guides and manuals.
• Reproduce client environment data, configuration and setup to investigate possible issues.
• Provide information by collecting, analyzing, and summarizing development and service issues.
• Utilize software engineering tools such as configuration management systems, build processes, and

🎯 Requirements

• Excellent verbal and written communication skills in English.
• Bachelor's degree in computer science (or equivalent).
• At least 2 years in technical support facing customers and resolving issues.
• Fast learner with ability to educate themselves on relevant technologies.
• 2 years of experience with application development using Object-oriented, JAVA, Windows Forms, SQL.
• Technical development/debugging and diagnosis skills (e.g., coding, scripting, etc.).