Jr. Customer Success Analyst (Data Focus)

📋 Description

• Communicate directly with assigned clients, providing industry advice and recommendations to help
• Consult with clients on their individual suite of technical tools, such as Google Analytics, Google
• Make recommendations and set up data-tracking platforms and functions accordingly for clients
• Perform quality assurance for a client's technical solutions
• Consult internally with WebFX marketers and account managers on client goals and data tracking
• Work with the WebFX Martech development team to assist in creating client marketing automations and

🎯 Requirements

• A Bachelor's Degree: All majors welcome
• GPA: 3.4 or above
• Prior experience working, in any field (e.g., part-time job, summer job, internship)
• Strong verbal and written communication skills
• Customer service experience (in any industry)
• Analytical and research skills

🎁 Benefits

• Initial "career kickstart" training to learn foundational hard skills over the first few months on
• Ongoing advanced training sessions from industry experts as you progress further in your role
• Regular team Lunch-and-Learns in our on-site training amenities
• All our Jr-level roles represent the first step on an upward promotional path within WebFX
• Merit-based promotions are abundant for new team members who meet or exceed performance metrics
• Regular 1-on-1 check-ins with a manager to support career growth