Jr. IT Support Technician

📋 Description

• Respond to support tickets from team members when they run into technology issues
• Help solve problems with computer systems, software, hardware, and other workplace technology
• Educate team members on technology, and walk with them through the problem-solving process
• Run diagnostic programs to identify and resolve problems
• Respond promptly to team member questions either in-person or over email, as the situation requires
• Resolve technical problems with Local Area Networks (LAN), WiFi, and other systems

🎯 Requirements

• A Bachelor's Degree: All majors welcome!
• GPA: 3.4 or above
• Prior experience working, in any field (for example: a part-time job, summer job, internship, etc)
• Strong verbal and written communication skills
• Customer service experience (in any industry)
• Ability to translate technical information into simple terms

🎁 Benefits

• Comprehensive, on-the-job training and career development
• Career growth and upward progression paths
• In-person experience alongside our team of industry experts
• Compensation: $47,000-$50,000 (potentially higher based on work experience)
• Vibrant company culture
• Individual and company growth