Jr. IT System Specialist

📋 Description

• Troubleshoot and resolve routine Windows desktop and operating system issues
• Assemble, configure, deploy, and repair desktop workstations, laptops, printers, mobile devices
• Image and install operating systems, productivity applications, drivers, and routine security
• Handle Active Directory tasks, including creating new user accounts, resetting passwords, clearing
• Install and maintain printers, resolving driver, print queue, and connectivity issues
• Perform cable management and keep workstation and equipment areas organized, labeled, and

🎯 Requirements

• Basic knowledge of troubleshooting common technology issues
• Customer service experience and comfort helping people solve problems
• Personal or professional experience working with Windows computers
• Organized, dependable, and able to follow through on support requests
• Comfortable asking questions and escalating issues when outside level of expertise
• Enjoy hands-on work and interested in building technical skills in a real-world IT environment

🎁 Benefits

• Medical coverage with PPO and HSA plan options
• Company funded HSA contributions from $2,000 to $4,000 annually
• Dental and vision coverage
• 401(k) with company match and eligibility from day one
• Paid time off and company holidays
• Paid parental and pregnancy disability leave