Platform Development: Assist in designing and configuring catalog items, flows, business rules
Module Support: Help implement and maintain core modules like Incident, Change, Problem, and
System Maintenance: Support CMDB updates, data imports, and integration maintenance using REST API
Testing & Debugging: Participate in testing cycles, code reviews, and troubleshoot platform
Documentation: Create and maintain technical design specifications, functional specifications, and

🎯 Requirements

Education: Bachelor’s degree in Computer Science, Information Technology, or related field.
Programming: Proficiency in JavaScript, HTML, and CSS.
Foundational Knowledge: Understanding of SaaS platforms, ITIL frameworks, and Agile/Scrum
Certifications: ServiceNow CSA certification or foundational training is highly desired.
Soft Skills: Strong analytical abilities, problem-solving, collaborative teamwork.

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