Junior Billing Specialist

📋 Description

• Support the Billing Manager with day-to-day billing tasks.
• Identify and flag billing issues early to prevent problems.
• Maintain customer portals up to date and keep invoicing on time.
• Update the billing calendar and monthly timeline.
• Receive direct coaching and grow into a full Billing Specialist.

🎯 Requirements

• Willingness to learn RetailNext's billing process with support from the Billing Manager.
• Understanding of the billing calendar and monthly timeline.
• Sharp eye for spotting billing issues before escalation.
• Comfortable with detail-heavy daily administrative work.
• Clear communicator with regular status updates.
• Experience with Gaviti or a similar invoicing platform.

🎁 Benefits

• Hands-on exposure to the full billing cycle — invoicing, RMAs, terminations, portals
• Direct coaching from the Billing Manager as you build billing expertise
• Clear growth path from Junior Billing Specialist to a full Billing Specialist role
• Monthly Recharge Day
• Holiday Exchange Program
• Medical Insurance