Junior CRM Manager (US/CA)

📋 Description

• Own the end to end delivery of cross-channel CRM campaigns from ideation, planning, creative
• Manage the integration of Braze with other marketing technologies (e.g., Typeform) to drive
• Lead the implementation of strategic CRM initiatives that leverage data analytics and automation to
• Optimise CRM processes by analysing workflows, identifying bottlenecks, and implementing solutions
• Develop and implement best practices in CRM execution to ensure consistency, quality, and alignment
• Design and conduct meaningful experiments aimed at influencing lag metrics (e.g., customer

🎯 Requirements

• Experience in CRM within a D2C or subscription business
• Hands-on HTML and Liquid coding experience
• Experience building automated, multi-touch, omnichannel CRM journeys
• Strong understanding of customer segmentation, data and CRM/retention metrics
• Experience in the North American Market
• Excellent prioritisation and project management skills in a fast-paced, evolving environment

🎁 Benefits

• Generous equity allocations with significant upside potential
• Annual leave allowance alongside public holidays
• Private health insurance, along with pre-existing condition, dental, and eye care cover
• Pension scheme
• Enhanced parental leave
• Cycle-to-work scheme