Junior Customer Relations Executive

📋 Description

• Point of contact for corporate clients; provide daily operations and trading support.
• Blend client-facing skills, ops know-how, and problem-solving.
• Support revenue and growth across the business.
• Ambassador for our product and service in customer interactions.
• Manage multiple inquiries across several platforms with timely responses.

🎯 Requirements

• Completely fluent English and Portuguese.
• Strong written and verbal communication.
• Proficient with Excel and Microsoft Office.
• Knowledge of FX, currency markets and Ebury's products.
• Ability to multitask in a busy, high-pressure environment.
• Experience liaising with multiple internal teams to resolve issues.

🎁 Benefits

• Career with Ebury in a fast-growing fintech.
• Clear progression path aligned to personal goals.
• Tools to develop and master client relationship skills.
• Opportunity to service and grow your own client book.
• Support structure to help you reach your next goal.