Junior Customer Relations Executive

📋 Description

• Point of contact for corporate clients; provide daily trading support.
• Service revenue and growth areas; ambassador for product and service.
• Manage a portfolio of 300 clients trading online via EBO platform.
• Understand clients FX needs; ensure Ebury is main platform for trading.
• Liaise with internal departments to resolve issues and find solutions.

🎯 Requirements

• Lithuanian fluency; professional English.
• Strong written and verbal communication.
• Client servicing experience; sales a plus.
• Knowledge of FX and currency markets.
• Proficient in Microsoft Excel and MS Office.
• Ability to multitask and meet tight deadlines.

🎁 Benefits

• Career development and progression path.
• Tools to develop client relationship skills.
• Service and grow your own client book.
• Support from experienced Client Portfolio Managers.
• Cutting-edge technology and tailor-made tools.
• Dynamic, collaborative culture and teamwork.