Junior IT Administrator - HealthTech SaaS

📋 Description

• Helpdesk support: triage and resolve hardware, software, access issues.
• Onboarding/offboarding: provision/deprovision SaaS accounts and devices.
• Asset & Inventory management: audits of licenses, software access, hardware.
• Hardware lifecycle logistics: coordinate remote shipments and returns.
• Knowledge base documentation: create and maintain internal IT docs.
• Strategic projects: assist with identity mgmt, SSO expansion, SOC 2 mapping.

🎯 Requirements

• Experience: 1–2 years in IT helpdesk, support, or desktop admin.
• OS troubleshooting: macOS and Windows end-user issues.
• SaaS administration: able to learn and manage web-based SaaS apps.
• Core security hygiene: MFA, least privilege, secure offboarding.

🎁 Benefits

• 100% Remote: work from anywhere with internet.
• Competitive USD pay.
• Paid time off to recharge.
• Autonomy: manage your time and deliver results.
• Work with Top American Companies.