Junior IT Helpdesk Engineer

Added
16 days ago
Type
Full time
Salary
Salary not provided

Related skills

okta networking firewalls helpdesk wifi

📋 Description

  • Handling Helpdesk Tickets
  • IT support for office infrastructure - WiFi, Network Connectivity
  • Managing devices through WorkspaceOne
  • Management of Endpoint Security through Carbon Black
  • Onboarding and Offboarding users
  • Image laptops and wipe laptops according to procedures

🎯 Requirements

  • Experience of helpdesk and desktop support
  • Ambitious, driven, and able to handle pressure and prioritise tasks
  • Good automation skills or working towards this
  • Excellent communication skills with all stakeholders
  • An understanding of Local Area Networking including WiFi and related security concepts
  • Management of connectivity in small sites, firewalls, switches, APs
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