Junior Partner Representative

Added
29 minutes ago
Type
Full time
Salary
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Related skills

communication billing support customer service onboarding

📋 Description

  • Manage the onboarding of new partners, guiding them through the first steps
  • Give support to partners providing accurate, valid and complete information, solving questions and
  • Guide the partners through our internal platform
  • Assist partners in the billing process
  • Maintain close communications with the Sales Team
  • Translate new deals provided by the Sales Team into standardized information for operational

🎯 Requirements

  • 1-2 years of relevant experience in dealing with partners or in a customer service area
  • Comfortable in a fast-paced working environment
  • Excellent interpersonal and communication skills (both oral and written)
  • Able to handle delicate conversations with a calm, problem-solving approach
  • Advanced level of Portuguese and English
  • Go-ahead type of person, organized and motivated

🎁 Benefits

  • Attractive compensation package with room to grow
  • FGTS Protection: Monthly contributions to your Length-of-Service Guarantee Fund
  • 40% discount on all Fever events and experiences + free Candlelight voucher
  • Private health, life & dental insurance: Amil coverage 100% paid by Fever
  • Swile Meal Card: R$900 monthly for food and dining, 100% paid by Fever
  • Swile Mobility: R$280 monthly allowance for seamless commuting and transportation
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