Junior Retail Vertical Customer Success Executive

📋 Description

• Serve as relationship owner within Customer Success
• Lead regular Business Reviews
• Lead Net Promoter Score (NPS)
• Educate customers on relevant features and functionalities tailored to their business needs
• Deliver insightful presentations and actionable recommendations
• Help improve renewal rates by demonstrating clear business outcomes and value

🎯 Requirements

• 2–5 years of experience in the CPG industry and/or related fields (insights, category management
• Prior experience with NIQ (or similar) solutions in analytics
• Strong analytical mind and excellent numerical skills
• Proficiency in Microsoft Excel, PowerPoint
• Experience in handling presentations or willingness to develop presentation skills
• Consultative client skills and innovative problem-solving abilities

🎁 Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)