Junior SAP Support Specialist (Ariba and Concur)

📋 Description

• Provide functional SAP Ariba and Concur support via ticketing.
• Investigate and resolve application issues to minimize disruptions.
• Collaborate with client stakeholders and internal teams for resolution.
• Maintain knowledge articles and drive process improvements.

🎯 Requirements

• Excellent German and English written and spoken communication.
• Experience in customer support, helpdesk or ticket handling with analysis.
• Strong attention to detail; structured, organized, and time-management skills.
• Customer-focused, collaborative, proactive, independent, reliable.
• Regular use of AI tools to boost productivity and automate tasks.
• Ability to use AI tools responsibly; craft prompts and validate outputs.

🎁 Benefits

• Wellbeing program covering physical, mental, and social wellbeing.
• Work-life fusion with flexible, hybrid work options.
• Team events and Healthy Habits Club.
• Diversity-focused, inclusive and respectful workplace.