Added
18 days ago
Location
Type
Full time
Salary
Salary not provided
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Related skills

android linux bash networking jira

📋 Description

  • Triage and respond to incident and outage tickets
  • Track support tickets through resolution within SLAs
  • Collaborate with technical teams and escalate incidents
  • Coordinate with global sites and data center technicians
  • Troubleshoot mobile device hardware, software, and network issues
  • Participate in on-call rotation for continuous coverage

🎯 Requirements

  • 0-2 years experience in technical support
  • Bachelor's degree in CS or related field
  • Basic knowledge of incident response and networking
  • Familiarity with Linux, macOS, Android, iOS
  • Knowledge of command-line tools (SSH, Bash, cURL, etc.)
  • Strong analytical and problem-solving skills

🎁 Benefits

  • Hands-on experience with global cloud infrastructure
  • Exposure to incident management and networking
  • Collaboration with international technical teams
  • Cross-training and skill development opportunities
  • Opportunity to improve operational processes
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