Key Account Manager

📋 Description

• Drive strategic account growth: Identify, develop, negotiate, and close upselling and cross-selling
• Build strong customer relationships: Establish and maintain trusted relationships with key
• Manage retention and renewals: Collaborate with dedicated Renewal Managers to support smooth
• Champion the customer experience: Represent customer needs internally and work with Sales
• Develop strategic account plans: Create and execute data-driven territory and account strategies
• Achieve commercial objectives: Take ownership of account performance, maintain a strong expansion

🎯 Requirements

• At least 5 years of experience in account management or customer success, specifically managing or
• A proven track record of owning and exceeding sales quotas, with a strong focus on revenue
• Demonstrated success identifying upselling and cross-selling opportunities and converting them into
• Strong relationship-building and stakeholder management skills, including experience engaging
• Excellent communication, negotiation, and presentation skills, with the ability to lead
• A proactive, self-directed approach to account strategy, with the ability to work independently and

🎁 Benefits

• Strategic commercial responsibility: Opportunity to manage important enterprise relationships and
• Technology-focused environment: Work with cloud-based and SaaS solutions in a market shaped by
• Cross-functional collaboration: Partner with Sales, Technical Support, Finance, and renewal
• Autonomy and ownership: Lead account strategies, manage customer relationships, and identify growth
• Innovation and AI adoption: Work in an environment that encourages learning, experimentation, and
• Professional development: Opportunity to deepen enterprise account management, consultative