Key Account Manager

📋 Description

• Handle a portfolio of strategic accounts in the Public Sector
• Build and maintain strong customer relationships with key stakeholders, displaying a
• Proactively identify potential signals of dissatisfaction and implement solutions
• Ensure successful onboarding of new accounts and promote Alan health partner positioning for
• Analyze and present consumption reports to customers through business reviews
• Identify and execute out-of-the-box initiatives to engage existing customers

🎯 Requirements

• At least 6 years of experience in a customer-facing role including frequent interactions with
• Full working proficiency in French (excellent oral and written communication)
• At least advanced level in English
• Experienced in dealing with very large organizations and potentially with unions
• Tact and empathy for negotiation
• Expert in positive lobbying with key stakeholders, creating long-term relationships based on trust

🎁 Benefits

• Generous equity packages
• Flexible vacation policy
• Flexible working hours
• Health insurance (100% for you and children, 90-100% for partners)
• Transport benefits (country-specific commuter)
• Learning & training opportunities (free books, conference budget)