Key Account Manager

📋 Description

• Own a broad portfolio of demand-side accounts, driving performance and growth.
• Improve account outcomes across volume, conversion, revenue, adoption, and retention.
• Analyze data to identify trends, risks, and opportunities; intervene as needed.
• Resolve technical, operational, supply, and commercial challenges to scale accounts.
• Develop growth plans and lead upsell conversations through closure.
• Coordinate with internal teams to resolve issues and align solutions with account needs.

🎯 Requirements

• 5+ years in account management, customer success, sales, or similar with clear revenue targets.
• Proven track record of growing accounts and achieving commercial objectives.
• Strong analytical ability to interpret data and turn insights into actions.
• Experience with technology-enabled or API-driven products; understanding adoption impact.
• Familiarity with CRM platforms; HubSpot experience is a plus.
• Strong commercial judgment for expanding opportunities and closing upsells.

🎁 Benefits

• Autonomy and ownership from day one over a diverse portfolio.
• Opportunity to influence strategy and growth within a scaling tech business.
• Exposure to global ecosystems across travel, fintech, banking, and platforms.
• Work on infrastructure for large-scale, international travel experiences.
• Collaborative environment across global locations.
• Contribute to an AI-driven, API-first approach to travel tech.