Key Account Manager

📋 Description

• Handle strategic Public Sector accounts.
• Build and maintain relationships with key stakeholders.
• Identify dissatisfaction signals and implement solutions.
• Onboard new accounts and promote Alan health partner adoption.
• Analyze consumption reports via business reviews.
• Identify and execute initiatives to engage existing customers.
• Renegotiate contracts for value and profitability.
• Voice of customers to Product teams.

🎯 Requirements

• 6+ years in customer-facing roles with C-level exposure.
• Full professional French proficiency (oral & written).
• Advanced English proficiency.
• Experience with large organizations and unions.
• Strong negotiation skills with tact and empathy.
• Analytical, data-driven with ability to present insights.

🎁 Benefits

• Generous equity packages complement base salary.
• Flexible office: Paris HQ or co-working hubs in Bordeaux/Marseille.
• Top-of-the-range equipment: MacBook Pro, monitor, and headphones.
• Flexible vacation policy and flexible working hours.
• Comprehensive healthcare insurance.
• Parental leave.