Key Account Officer

📋 Description

• Build active relationships with assigned businesses and understand their locations, decision
• Maintain the required contact and visit cadence, recording material conversations, commitments and
• Monitor revenue, transaction activity and product usage; investigate unusual changes and raise
• Identify customer needs, introduce relevant Moniepoint products and qualify opportunities before
• Work with Business Relationship Managers (BRMs) and internal teams to coordinate onboarding
• Keep customers informed during escalations, follow through with the teams responsible and confirm

🎯 Requirements

• Bachelor's degree
• At least 3 years of experience in B2B account management, banking, fintech, payments, customer
• A track record of managing a customer portfolio and meeting commercial or service goals.
• Confidence working with performance data, CRM tools, structured customer meetings and field visits.
• A relevant tertiary qualification or equivalent practical experience.
• Strong communication, problem-solving and negotiation skills.

🎁 Benefits

• Culture - We put our people first and prioritize the well-being of every team member. We've built a
• Learning - We have a learning and development-focused environment with an emphasis on knowledge
• Compensation - You'll receive an attractive salary, pension, health insurance, annual bonus, plus