Key Holder

📋 Description

• Provide customers with a great experience
• Maintain strong product knowledge and explain features
• Assist with store operations: opening/closing, returns, store credit
• Handle special orders and allocate tasks among Sales Associates
• Represent Cycle Gear with a friendly, proactive attitude
• Uphold 5 core values and customer-first mindset

🎯 Requirements

• 1+ year of Key Holder or Sales Lead experience in retail
• 2+ years of sales or customer service experience
• Self-starter who delivers personalized retail experiences
• Open mind, eager to learn and ride-community focused
• Experience with computers and POS systems (RetailPro)
• Motorcycle riding knowledge or interest desired (not required)

🎁 Benefits

• Hourly base pay plus potential commission
• Tiered commissions based on sales goals
• SPIFFS incentives and employee discounts
• First 5 shifts paid at base pay to learn
• Medical, Dental, Vision, Life, PTO, 401K matching
• DailyPay available immediately upon hire